The Role: Block Management Administrator (possibility for part time/reduced hours)

Job Summary:

Block properties provides individuals and families with a lock-up-and-go housing solution with increased security, reduced property maintenance, shared recreational areas and access to a housing community.

As part of the Property Management team, the Block Management Administrator, will focus on multi-owner, communal areas, shared utilities and shared building maintenance property structures. This role will include providing support to the maintenance and property management teams and working closely with the owners and contractors. The primary objective is to ensure the smooth and efficient running of the property portfolio while providing a high standard of service to owners.

This role will integrate with the surveyance and accounts departments and include cross collaboration with other property managers.

Key Responsibilities:

Property Management

1. Prepare building notices & circulars.
2. Complete periodic review of Permits to Work, contractors Public Liability Insurance, Method Statements & Risk Assessments.
3. Administer, monitor and manage maintenance requests, tracking issues raised, and facilitating the resolution of issues in a timely manner.
4. Log bicycle registrations.
5. Issue keys and fobs.
6. Log gym memberships.
7. Log complaints / reviewing G4S footage.
8. Read meter readings on-site and input data into spreadsheets for recharging.
9. Prepare minutes of Director’s meetings.
10. Ensure all property files are sorted and order

Compliance and Regulation

1. Understand and adhere to company policies and procedures, including AML and GDPR obligations and undertake regular in-house training.
2. Remain vigilant and report any regulatory suspicions including AML and GDPR breaches in a timely manner to the MLRO.
3. Undertake mandatory company staff training and complete these in a timely manner.

Internal Responsibilities

1. Maintain a pro-active approach to identifying innovative and automated ways of working.
2. Support the business with identifying high risks to the business in a timely manner.
3. Strive to work effectively and efficiently, minimising operational costs where possible.
4. Undertake any other reasonable administrative tasks in line with skills and knowledge for this position.

Qualifications and experience:

• Educated to 5 GCSE’s minimum
• Minimum 2 years’ experience in an administrative or similar role
• Demonstrable experience in using MS Office365
• Strong attention to detail
• Valid driving licence

Skills and behaviours:

• Ability to prioritise competing tasks
• Demonstrate integrity and honesty
• Intellectual curiosity and ability to see bigger picture
• Be able to share your vision to motivate and inspire others
• Make tough decisions
• Excellent communication at all levels
• Excellent time management and organisational skills
• Use your initiative and imagination with confidence
• Ability to work independently and unsupervised
• Driven to be the best you can
• Likes technological change and process improvement
• Wants to make a difference to the business
• Analytical and detailed mind
• Self-motivated, self-started but also a team player

Applicants must have a minimum of 5 years of Jersey residency.

If you are interested in applying for this position, please send a copy of your CV to Chris Marsh (cmarsh@maillardandco.com).