We're hiring!

Due to internal promotion, we are looking to recruit an enthusiastic individual with experience in property management to join our team!

The Role: Property Manager

Reports to: Senior Property Manager

Job Summary:
Block properties provides individuals and families with a lock-up-and-go housing solution with increased security, reduced property maintenance, shared recreational areas and access to a housing community.

As part of the Property Management team, the Property Manager – Block Management, will focus on multi-owner, communal areas, shared utilities and shared building maintenance property structures. This role will include overseeing the management, maintenance and development of the properties by working closely with the owners and contractors. The primary objective is to ensure the smooth and efficient running of the property portfolio while providing a high standard of service to owners.

This role will integrate with the surveying and accounts departments and include cross collaboration with other property managers.

Key Responsibilities:

1. Property Management:

Oversee day-to-day management of block properties.
Conduct inspections to assess maintenance needs, health and safety compliance

and overall condition of the properties.
Handle owner inquiries, complaints and requests promptly and professionally,

striving to maintain high levels of owner satisfaction.
Coordinate and manage property repairs, renovations and maintenance activities,

ensuring timely completion and cost-effectiveness.
Maintain accurate and up-to-date property records, including services charges,

budgets and maintenance history.
Arrange and lead AGM’s.

2. Owner Relations:

Act as primary point of contact for owners, address their concerns and resolving any issues that may arise.

Manage transitioning and due diligence processes for new owners.
Carry out any administrative duties e.g., minutes of meetings.

3. Financial Management

Assist to collect service charges, review and approve contractor invoices, and manage financial transactions related to the properties.
Assist to collect arrears, taking appropriate action to minimise financial losses.
Collaborate with the accounts team to ensure that all transactions are accurately processed, to prepare financial and management reports and analysis relating to

the properties for the owners.

4. Compliance and Regulation

Ensure properties meet the health and safety requirements.
Understand and adhere to company policies and procedures, including AML and

GDPR obligations and undertake regular in-house training.
Remain vigilant and report any regulatory suspicions including AML and GDPR

breaches in a timely manner to the MLRO.

5. Internal Responsibilities

Maintain a pro-active approach to identifying new and progressing existing business opportunities.
Support the business with identifying high risks to the business in a timely manner.
Strive to work effectively and efficiently, minimising operational costs where

possible.
Carry out any tasks that may be reasonably required to improve management of

properties.
Undertake any other reasonable tasks in line with skills and knowledge for this

position.

Qualifications and experience:

Educated to 5 GCSE’s minimum
Minimum 2 years’ experience in property management or similar role
Good understanding of property law and health and safety regulations in Jersey
Experience of the management and administration of co-ownership companies and

associations preferred
Demonstrable experience in using MS Office36