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Due to internal promotion, we are looking to recruit an enthusiastic individual with experience in property management to join our team!
The Role: Property Manager
Reports to: Senior Property Manager
Block properties provides individuals and families with a lock-up-and-go housing solution with increased security, reduced property maintenance, shared recreational areas and access to a housing community.
As part of the Property Management team, the Property Manager – Block Management, will focus on multi-owner, communal areas, shared utilities and shared building maintenance property structures. This role will include overseeing the management, maintenance and development of the properties by working closely with the owners and contractors. The primary objective is to ensure the smooth and efficient running of the property portfolio while providing a high standard of service to owners.
This role will integrate with the surveying and accounts departments and include cross collaboration with other property managers.
1. Property Management:
Oversee day-to-day management of block properties.
Conduct inspections to assess maintenance needs, health and safety compliance
and overall condition of the properties.
Handle owner inquiries, complaints and requests promptly and professionally,
striving to maintain high levels of owner satisfaction.
Coordinate and manage property repairs, renovations and maintenance activities,
ensuring timely completion and cost-effectiveness.
Maintain accurate and up-to-date property records, including services charges,
budgets and maintenance history.
Arrange and lead AGM’s.
2. Owner Relations:
Manage transitioning and due diligence processes for new owners.
Carry out any administrative duties e.g., minutes of meetings.
3. Financial Management
Assist to collect service charges, review and approve contractor invoices, and manage financial transactions related to the properties.
Assist to collect arrears, taking appropriate action to minimise financial losses.
Collaborate with the accounts team to ensure that all transactions are accurately processed, to prepare financial and management reports and analysis relating to
the properties for the owners.
4. Compliance and Regulation
Ensure properties meet the health and safety requirements.
Understand and adhere to company policies and procedures, including AML and
GDPR obligations and undertake regular in-house training.
Remain vigilant and report any regulatory suspicions including AML and GDPR
breaches in a timely manner to the MLRO.
5. Internal Responsibilities
Maintain a pro-active approach to identifying new and progressing existing business opportunities.
Support the business with identifying high risks to the business in a timely manner.
Strive to work effectively and efficiently, minimising operational costs where
Carry out any tasks that may be reasonably required to improve management of
Undertake any other reasonable tasks in line with skills and knowledge for this
Qualifications and experience:
Educated to 5 GCSE’s minimum
Minimum 2 years’ experience in property management or similar role
Good understanding of property law and health and safety regulations in Jersey
Experience of the management and administration of co-ownership companies and
Demonstrable experience in using MS Office36
Solid understanding of risk management relating to properties
Valid driving licence
Skills and behaviours:
Ability to prioritise competing tasks
Demonstrate integrity and honesty
Intellectual curiosity and ability to see bigger picture
Be able to share your vision to motivate and inspire others
Make tough decisions
Excellent communication at all levels
Excellent time management and organisational skills
Use your initiative and imagination with confidence
Ability to work independently and unsupervised
Driven to be the best you can
Likes technological change and process improvement
Wants to make a difference to the business
Analytical and detailed mind
Self-motivated, self-started but also a team player
If you are interested in applying for this position, please send a copy of your CV to Chris Marsh, Director (email@example.com)
Applicants must have a minimum of 5 years of Jersey residency.