We're hiring: Property Manager

We're hiring!

We're hiring a Property Manager that will be responsible for the direct management of a portfolio of commercial and residential properties with a target to maximise asset value, customer satisfaction and revenue.

Role: Property Manager, Commercial

Reports to: Manager, Commercial Management

About us
Maillard & Co has been a trusted partner in the Jersey property market for almost a century because we treat our clients with exceptional care, service and professionalism. We believe the role of a property partner is to put your interests first, working with intelligence, integrity, and expertise across a full range of property services.

Role accountabilities:

  • Ensure client onboarding adheres to AML and GDPR guidelines
  • Undertake routine property inspections, reporting on and following up on any repairs and maintenance work carried out
  • Obtain quotes for repairs and maintenance
  • Oversee routine maintenance contracts
  • Assisting with the project management of major internal and external works
  • Liaise with other professionals (eg; Surveyors) on behalf of the client in respect of repairs, maintenance, etc
  • Ensure properties are managed in accordance with local health, and safety laws and regulations
  • Carry out checks to evidence all external contractors are adequately insured and certified to carry out specified work orders, before engagement.
  • Review and authorise invoices for payment
  • Assist with the preparation of annual expenditure and/or service charge budgets
  • Support the production of regular client reports
  • Attend general meetings when required (including outside of normal working hours)
  • Assist with the administration of client companies and associations
  • Oversee the renewal of client insurance policies and insurance claims
  • Ensure company invoices are produced on time and settled promptly, with any additional time spent on fees communicated and approved by clients.
  • Monitor sinking funds on a quarterly basis, ensuring the accounts team are communicated to and that the required funds are transferred accordingly
  • At lease-end, or lease extension, provide clear communication to the accounts team to ensure all company entries matched and correct
  • Maximise cross-selling opportunities across the business
  • Proactively communicate all rental reviews and lease end/ renewals to the Commercial Rental Department
  • Promptly manage inquiries, including requests for information relating to the sale of individual properties or units from clients

Experience, knowledge and qualification requirements

  • 5 GCSE’s (A-C) or equivalent
  • A property management qualification would be advantageous
  • Solid experience in Property Management, or similar role
  • A good level of understanding of property law and health and safety regulations
  • Experience of the management and administration of co-ownership companies and associations
  • Confident using MS Office 365 or similar
  • Understanding of the local property industry and commitment to staying on top of the market movement.

Skills and Behaviours

  • Demonstrate Integrity and honesty
  • Intellectual curiosity and ability to see the bigger picture
  • Excellent communication at all levels
  • Excellent time management and organisational skills
  • Use your initiative and imagination with confidence and independently
  • Driven to be the best you can
  • Enjoys problem-solving and is confident to make decisions
  • Flexible approach to work
  • Wants to make a difference to the business
  • Self-motivated, self-starter but also a team player
  • High level of attention to detail
  • Technologically savvy / Confident using Microsoft Office products

To apply and for further information, please contact Chris Marsh: cmarsh@maillardandco.com, or Martine Osmand: martine@rialto.je

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